How NHK Handles Personal Information

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Mail Form for Feedback and Inquiries Concerning NHK’s Programs

* This mail form uses cookies to prevent improper access and provide security. Please ensure that cookies are enabled on your browser. The screen options will not respond correctly if cookies are disabled. The cookies do not acquire any information that can be used to identify individual users etc.

  1. Insert your e-mail address and message or inquiry in the boxes provided. These are necessary items. Please write your message in English.
  2. For an inquiry about an NHK program, please make sure that you select a prefecture from the drop-down menu. Program options vary depending on region.
  3. Please understand that it is not possible to respond to every message or inquiry and responses may take some time.
  4. Responses sent by NHK are intended strictly for the addressee only and their transfer to third parties or secondary use is strictly prohibited.
  5. NHK reserves the right to introduce your message etc. on this website.
  6. Messages and user information received may be used for statistical purposes to help improve the quality of broadcasts.
  7. For full information about how NHK handles personal information, please refer to the Privacy Policy on this website.
  8. Click here for NHK Online’s policy for handling user information.
  9. In order to respond appropriately to inquiries concerning the Internet environment, NHK reserves the right to acquire the user’s user agent and IP address. This information will only be used for the purpose of responding to inquiries.
  10. We don't accept questions on Receiving Fees via this form.
    Please refer to the Receiving Fees on this website.
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 -   -   (Domestic residence only)

* We cannot respond if your e-mail address is incorrect.

* Responses from NHK may be stopped by your spam blocker.
In such cases, please change your settings to permit the reception
of e-mails from personal computers or from the domain.

* Please state where you saw or heard the program.
e.g. city, country. Also, if you use a cable operator,
please state its name.

* Messages may not exceed 800 characters.
Please note that one line break (when you hit
the return key) is equivalent to one character.

After filling in all items, click Send once only to send your message.


An automatic e-mail to confirm that your message has been sent will be sent to your e-mail address.
Replies cannot be sent to this automatic e-mail address.

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This page is paid for by receiving fees.